Thursday, 28 March 2013

Age - what's it to you?

Maybe it's because I'm planning birthday parties at the minute, maybe it's because at work they call me Auntie Fiona for to most I'm (relatively) old  I've been pondering on the notion of age. ( I should add that for some of my sailing gang I'm still a whipper snapper with all these crazy ideas about newfangled computers and mobile things, software, hardware, techniques and tricks though, so it's all relative.)

We used to call people over 60 OAPs. Luckily that's evolved at least if into the icky American term "seniors" or the nicer silver surfers, even if I dare you to suggest that to a number of ladies of my acquaintance who would rather not disclose their hairdressing secrets... after all my Mum taught me there were certain questions it was rude to ask.

 I have many 60+ friends, one of the offshore sailors I most admire and sail with confidently and happily is 70. I certainly don't think of them as old. There's no pipe and slippers or bad taste flowery cardigans or "I can't go out Coronation St is on". These are active, confident, outgoing people who mostly have a better social life than I do because they are lucky enough to have the thing I don't have - time, and for many a better standard of living that my generation will be able to afford. In their day mortgages were still big and hairy but rarely had hundreds of thousands in the price.

Society needs to get a better grip on valuing knowledge and wisdom over novelty, more reverse mentoring to drive the digital agenda.  I'm on my own personal crusade to upskill a handful of people, and it's a task that requires bags of patience I'll admit. Alone I can make a positive difference  to a few but not improve the lives of many at scale.  As a marketer, brands could be doing sooo much more to help - this is the age of the brand butler remember? Be useful don't just flog boxes.

So fair play to a brand with a long established relationship with the over 50s... (such youngsters(!)), for encouraging creativity, digital uptake and challenging the stereotypes with the Saga film competition, which somehow I've only just tripped over as digital treasure.

This was the winning entry. Be inspired. Then call your nearest older than you relative without a PC and talk to them about getting them a tablet, and set it up and show them how to use it.



You might want to download some of the Saga Apps whilst you're at it.



Thursday, 7 March 2013

Healthy reminders for marketers

Gosh, another month has gone by... I've turned into a once a month blog poster.  Depressing really.  Sure, I'm still juggling some internal stakeholder focused publisher platforms at work, and there's been a lot going on in my "real" life.. that thing that has lived on the sidelines for a while during a period of intensity at work, but still!  I'm sure I've missed out on a heap of interesting stuff.

I can at best claim to have managed to watch one TED talk in the last month. Must try harder... TED never ceases to inspire me.

My digital treasure find of the month was Comscore's really useful paper on UK / European digital trends, full of handy slides like this one... Might not be rocket science but good to have stats to back stuff up.



So, with a slightly calmer week, I've fired up Tweetdeck, and started nourishing my inner curiosity monster again. He feels so much better already!  So nothing desperately new today but a few nice examples of things that as marketers we should remember to stop and remind ourselves of once in a while.

So first up... this great Slideshare from W&K, providing a healthy reminder for those  that spend too much time at work, that we also wear a consumer hat and we should reconcile the two more often, nothing new in the thinking but a story well told deserves sharing...



One of undoubtedly many such posts kicking around the internet on the topic of marketing kpi's... and why we need to remember ultimately we should be measuring the right things that answer the objectives and not just measuring stuff cos we can... nothing new here again but a brief reminder does no harm.

A nice post from the Harvard Business Review that whilst likewise is not revolutionary does a nice job of simply starting to explain attribution and predictive modelling.  As just one potentially small part of the mix these days, Twitter are trying to demonstrate their ad formats really work with this Nielsen research piece.

And whilst there's been lots of interesting things going on with both the CeBit conference in Hanover (Spotify player on the web and in Volvo & Ford cars for example), the Mobile World Congress (still no phone capable of making & bringing me tea in bed yet though), nor SXSW in Texas this week, my discovery of the week is this post from Stephen Wolfram (of nerdy but awesome computational knowledge / solutions engine Wolfram Alpha), who predictably has taken the notion of data visualisation and personal data modelling into a whole new league.  Seriously nerdy yet quite fascinating in a world where Nike + & Fuelband, apps that monitor all sorts of things are increasingly helping us make different decisions about our life (02 health are doing some interesting things in this space)  and measure our goals.

As I type, Mark Zuckerberg is announcing the latest re-design for Facebook - new larger images (the instagram influence), a new approach to the newsfeed... and a heap of new things I'll now have to explain to my Dad. ;-)


Thursday, 7 February 2013

Digital Treasure Fantastic Finds

It's February. Already.

December and January vanished in a haze of 14 hour days, conference calls and Powerpoint, barely a glance at Facebook, Twitter left lying sadly neglected, barely a pause for Christmas celebrations.  My friends are having an awful lot of fun with the real and not so real answers to "what did I miss" question. I'm struggling to tell what might be real and did happen and what didn't.

Apparently there was a power cut during the superbowl last weekend. I hadn't even twigged it was on. CES... no idea what happened there... no doubt some bigger and smarter TV screens, but I didn't hear they had yet cracked a smartphone that can bring me a cup of tea in bed in the morning. It snowed... that I did note.

Twitter I miss so much during such periods of mad intensity that I can't indulge my curiosity with distraction.  But for all of that I have tripped over two things of digital awesomeness during the last week or so.

One is another genius Firefox plugin to add to my evangelism list (I already love love love love Fireshot)... and now my inner SEO nerd has uncovered.... SEOQuake.  Clutters my browser with amazing stats and has a really really simple diagnosis report for the headlines. Love it.

The other.... and this is the coolest thing I have found on the interweb in a really really long time... is the Internet WayBack Machine.... an archive of websites past and present.

Pop in your URL....and  out it pops with all the data points you can go back to to follow the evolution of a website overtime.... here's the BBC

Then, select your datapoint to get back to a WORKING, EXPLORABLE version of the site....

December 1996....

February 2003....

February 2007....

I am one ecstatic geek right now

I could play with this for hours and hours.  What an amazing archive resource. Truly digital treasure.







Tuesday, 20 November 2012

My data obsession

Conversations around data have gone from being a regular conversation in my life to almost a daily one.  First party data, 3rd party data, big data, who owns what, where the data points are, what can be fused with what, what can we model, dashboard or derive from data....   Even in the days way back when when I was working at OMD doing hands-on media planning and working with amazing econometricians, like the team that formed BrandScience, I was still further away from data than I am today.  The proliferation of data points in the digital era, the asynchronous nature thereof, and the brain power being harnessed to try and make sense of it all is amazing and challenging at the same time.

All of which was inspired by this infographic via Mashable. Data data everywhere, growing every minute... and one more blog post means I've made a minor contribution for the day before I've even finished my first cup of coffee.

 
(click to enlarge)

Wednesday, 14 November 2012

Coke leverage mobile to share brand love

I just tripped over this neat example of how brands with big global footprints, big ideas (and arguably big budgets to experiment) are leveraging technology across the digital/mobile eco-system to deliver brand experiences.  Coke have revived their original 1970s "I'd like to buy the world a Coke" campaign and given it a digital twist, leveraging mobile advertising, handsets and capability to bring virtual Coke giving to a new generation, beyond some of their various mobile vending "surprise" models.

Driven by (mobile) banners, consumers can send a surprise Coke via text message to a series of locations around the world where specially equipped vending machines can receive and display a gift message sent by text, and capture video footage of the surprise and delight moment to share back with the donor. Nice loop.

Clearly not a massive scale initiative but one which does nonetheless have nice global reach and touchpoints, which lends itself well to Coke's very publically stated ambitions to drive earned media as they increasingly focus on the value of content to their business.

Watch:

Friday, 9 November 2012

Teaching 5 years olds about Twitter

I tripped over this excellent TEDx presentation this morning... 2 enterprising infant school teachers embracing new technology to equip their charges not just with an understanding of how to use a particular platform, but rather more importantly about how to use the internet responsibly, whilst building their basic literacy and creative skills.  I'm sure there are many parents that would do well to watch and follow their example rather than remaining either ignorant of what their kids are watching / accessing /participating in on the web or are just fearful, often through their own ignorance, of what's going on and feeling swamped and helpless about what to do about it.

The video also talks of some of the parents' and the schools reactions to the initiative and the challenges these two smart teachers have faced.  Well worth the 19 minutes time investment, whether you have kids or not.

We can't change the digitally connected world, we can only embrace and adapt to what is happening, and more importantly society has a responsibility to equip the younger generations with skills to navigate it, which we should be pushing proactively.  Hats off to these two inspiring teachers at Meltham Primary School, great work!



Kids are growing up in a multi-device, multi-platform connected world. Fact. Tablets are growing in penetration fast... it's no longer a world with one device that can only be used in a supervised location. The recent OFCOM report on multi-screen / tv alternative choices refers to many parents being surprised that their kids could access the web on their iPod Touch devices.

iPad's are intuitive devices and incredibly valuable as an on the go entertainment/keep quiet solution - I was in a pub last Sunday sitting next to a table of 3 families, with 5 junior school-ish aged kids all sitting there on a device each (plus one with a book). My parents would never have allowed it, kids do need to learn how to behave in social situations too, but I can see and understand the trade off.

What surprised me more than that scenario though was a conversation earlier in the day with friends who were staying for the weekend with their train-obsessed 4 year old, who whilst we were chatting was happily watching one train video after another on YouTube on the iPad WHICH HAS NO EASY PARENTAL CONTROLS and you can't uninstall the app - sure there's some convoluted workarounds but....  Come on Apple - I was appalled.  The parents had tried hiding the app in folders, but to no avail.. and so they were stumped.. a child happily pressing "related video" train pictures to watch video after video, but no means to ensure that he didn't randomly stumble over something inappropriate.

John Lewis continue strong storytelling theme with Christmas 2012 ad

It's no secret that I've been a big fan of John Lewis's advertising creative since their first big "story" creative in May 2010. I've shared that ad with delegates on training courses I've run all round the world as an example of great content (not just an ad), well executed and distributed.  It's nice to see people harnessing the power of strong story writing, carefully chosen music and strong visual execution to drive brand equity without having to force overt sales/product messages down our throats. Let's face it the world has enough of those already, and it's the emotional pull of the creative combination of those ingredients which makes these ads memorable, shareable and I am sure brand endearing, driving footfall.

Christmas last year saw the release of an ad that evoked a lot of empathy and online buzz...because it was based on a super smart insight... everyone can remember as a child the interminable run up for Christmas, full of excitement and anticipation.

This year, bonfire night put aside for another year (I'm sure I am not alone in being unable to remotely contemplate Christmas until after the 5th November), I spotted yesterday (8th November), this Facebook post from John Lewis teasing the forthcoming release of the Christmas 2012 ad...

Note: 1448 likes, 127 comments so healthy engagement levels both high & low involvement.  This morning at 9am I get a  Channel Subscriber email  (NB) from YouTube announcing the new video going up - so indirectly from John Lewis...


I watched the ad, enjoyed it, watched it again,  shared it on Facebook, saw it immediately re-posted by one of my friends, and then having noticed the #snowmanjourney Twitter hashtag, thought I'd play along, as it appears subsequently have been half the UK this morning (clearly slight exaggeration but I follow a broad spectrum of people on Twitter, some industry / adland, some "normal" personal users, and there's a fair mix of references).  Checking back to the John Lewis Facebook page this morning they've smartly refreshed the header image & icon into Christmas colours / snowman theme to go with the ad. Hardly marketing genius, but the little things are often overlooked. Nicely done.

Extra points also to be awarded for smart ad re-targeting too...  Sorry to demystify folks but it's no co-incidence that this leaderboard banner ad subsequently appeared on something else I was reading first thing.



A search for "John Lewis Christmas Advert 2012"  3 hours after my YouTube email (at which point I was viewer #20 of the ad) shows paid search live (tick!), and 18.7k results indexed already: Not bad for a few hours work, ok, well maybe some prior press release work too... but...



Enjoy!



Feeling warm and fuzzy now?  Time to dash off and buy a nice toasty scarf from a retailer never knowingly undersold near you!   Another good example of connected cross-media execution and thinking, from a business that is demonstrating good integration of digital thinking beyond business-structure created silos.